stuartmclennan Posted March 13, 2019 Posted March 13, 2019 Hi We have a log which we have updated by sending an email out from the log however that update has not updated into the timeline. example below As you can see the last update on the log was at 17:16 on the 11.03.19 however an email was sent from the log at 17:20 on the 11.03.19 however not updated into the timeline. Can someone please advise?
Victor Posted March 14, 2019 Posted March 14, 2019 @stuartmclennan - I don't really quite understand this... I assume by "log" you mean a request or ticket/call? I have sent you a PM as I would need to look at this in your instance.
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