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Problem - Emails not updating into Timeline


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We have a log which we have updated by sending an email  out from the log however that update has not updated into the timeline. example below   As you can see the last update on the log was at 17:16 on the 11.03.19 however an email was sent from the log at 17:20 on the 11.03.19 however not updated into the timeline.

Can someone please advise?




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