Jump to content

Routing Rule


Recommended Posts

Hi @Giuseppe Iannacone

The Routing Rules are processed in order, so this should be as straightforward as having the above rule in position #1 and the auto-reply rule in position #2

From the wiki:
 

Quote
  • Ordering
Once more than one rule has been created, the order of the rules can be changed by using the up and down arrows located on the right side of each rule. When an email is received, the routing rules will be processed in the order that they are listed, starting at rule 1. If a rule doesn't match it will then check the next rule. If no rules match the email will simply reside in the Inbox.

 

Link to comment
Share on other sites

On 3/1/2019 at 2:38 PM, Giuseppe Iannacone said:

we would like to introduce an auto-reply message for each email received on the service mananager mailbox

No possible in Hornbill but perhaps the software on your mail server can provide this functionality... not sure if it can comply with "except to the one automatically processed by the current rule" though

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...