Jump to content

Expanded Details/Questions settings


Paul Alexander
 Share

Recommended Posts

Hello

I know there is a setting to expand the Details section of a request by default, but this is a global setting.

image.png.f4172be2da4f0d154604129c26ce51b1.png

 

Is there any chance that this could be made a 'personal' setting please? We've got some people who DO think that would useful, but some who don't! 

Also, could the Questions tab be included - so people have the option of having the Questions expanded by default?

 

 

thanks

Link to comment
Share on other sites

Hi @Paul Alexander the personalisation should be there right now for each user, just not through system settings. 

In each section there is a Pin option.  If a user selects the pin, on say the details and or the question section, then this will persist when they open up any other request.  So in effect they can personalise what is expanded or not by using the pin. 

image.png

Users can then of course Unpin any section if they don't want it open by default any longer

Hope that makes sense

Steve

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...