Martyn Houghton Posted February 22, 2019 Share Posted February 22, 2019 We have a number of services where we have prescriptive progressive capture forms which capture the required information and then we use the Update Request > Details node to insert these with a template into the standard Summary and Description field in a standard format. When this the node is called in the BPM to do this, a refresh to the values displayed on the Portal is not triggered, so the Summary and Description fields are empty until the customer manually refreshes or an other event triggers the refresh of the request. Can the node trigger a refresh of any sessions with the request open? Cheers Martyn Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now