Alisha Posted February 20, 2019 Share Posted February 20, 2019 Hello, Is there an easy way for analysts to search for requests they updated (not logged) yesterday or for a certain time frame? Analysts answer several calls a day and won't always remember the customer details. Searching on timeline keywords could potentially bring back many results. It would be helpful if we could have 'Last Updated By' as one of the Conditions in Create New View. This can then be used with 'Last Updated Date' to search for specific requests when other information is not known. Many thanks, Alisha Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now