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Searching for Reports

Guest Paul Alexander

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Guest Paul Alexander


I don't normally use the reporting function in Service Manager, but today I've been asked to change something. However, when I tried searching for the report, I couldn't figure out how to get the search to work!

We have a report called (rather succinctly) "User Account with full license on service manager for Les"




However, if I do a search for anything other than 'User', the report isn't found (even when trying to use wildcards - either % or *)

Can this searching be made a little easier please?



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Hi @Paul Alexander,

I have modified this so it does a like %querystring%  select. Note the query is case insensitive and is performed against title,category,data source, status and owner - so will return any records where any of those match %querystring%. To be clear you will not need to add any %.

You should see this take effect in an upcoming server build.


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