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Guest Paul Alexander
Posted

Hello

I don't normally use the reporting function in Service Manager, but today I've been asked to change something. However, when I tried searching for the report, I couldn't figure out how to get the search to work!

We have a report called (rather succinctly) "User Account with full license on service manager for Les"

image.thumb.png.378c2d7c669d1ad08d005a0df9a3b8d4.png

 

 

However, if I do a search for anything other than 'User', the report isn't found (even when trying to use wildcards - either % or *)

Can this searching be made a little easier please?

 

thanks

Posted

Hi @Paul Alexander,

I have modified this so it does a like %querystring%  select. Note the query is case insensitive and is performed against title,category,data source, status and owner - so will return any records where any of those match %querystring%. To be clear you will not need to add any %.

You should see this take effect in an upcoming server build.

Cheers

Guest Paul Alexander
Posted

HI @NeilWJ

That's perfect....thanks for the very quick response! 

cheers

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