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Deactivate Access to mobile Device App


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  • 2 weeks later...

Simply "deactivating the mobile " app is not possible, it does not work like that... what you are probably after is an option to prevent users from adding a new device (a mobile device) via their profile which in effect prevents the user from using the mobile app or the option to block access to the Hornbill instance outside a certain IP range (in other words access to be permitted only from a specific set of IPs/network).

Both these options are only available in the Enterprise Platform Edition for Hornbill.



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Thanks for the feedback.

It does seem that we are on the standard edition hence we are unable to apply any of steps you mentioned above. I would like to know the specific user permission that allows a user to add a device in the standard edition as removing that permission would resolve the issue.



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