Izu Posted February 12, 2019 Share Posted February 12, 2019 We would like access to the HSM mobile device App to be deactivated on our LIVE instance. Link to comment Share on other sites More sharing options...
Victor Posted February 21, 2019 Share Posted February 21, 2019 Simply "deactivating the mobile " app is not possible, it does not work like that... what you are probably after is an option to prevent users from adding a new device (a mobile device) via their profile which in effect prevents the user from using the mobile app or the option to block access to the Hornbill instance outside a certain IP range (in other words access to be permitted only from a specific set of IPs/network). Both these options are only available in the Enterprise Platform Edition for Hornbill. https://www.hornbill.com/editions Link to comment Share on other sites More sharing options...
Izu Posted February 25, 2019 Author Share Posted February 25, 2019 @Victor, Thanks for the feedback. It does seem that we are on the standard edition hence we are unable to apply any of steps you mentioned above. I would like to know the specific user permission that allows a user to add a device in the standard edition as removing that permission would resolve the issue. Rgds, Izu Link to comment Share on other sites More sharing options...
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