Deactivate Access to mobile Device App

[Izu]

We would like access to the HSM mobile device App to be deactivated on our LIVE instance.

[Victor]

Simply "deactivating the mobile " app is not possible, it does not work like that... what you are probably after is an option to prevent users from adding a new device (a mobile device) via their profile which in effect prevents the user from using the mobile app or the option to block access to the Hornbill instance outside a certain IP range (in other words access to be permitted only from a specific set of IPs/network).

Both these options are only available in the Enterprise Platform Edition for Hornbill.

https://www.hornbill.com/editions

 

[Izu]

@Victor,

Thanks for the feedback.

It does seem that we are on the standard edition hence we are unable to apply any of steps you mentioned above. I would like to know the specific user permission that allows a user to add a device in the standard edition as removing that permission would resolve the issue.

Rgds,

Izu