chriscorcoran Posted February 8, 2019 Posted February 8, 2019 When I send an email from a call the summary changes to all lower case, see attached. Is there a way to keep it the same? Thanks Email templates - send email.docx
Victor Posted February 8, 2019 Posted February 8, 2019 @chriscorcoran most likely you are using this variable in the template: {{.h_summary}}. Change this to {{.H_summary}} https://wiki.hornbill.com/index.php/Email_Templates
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