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Posted

I am trying to locate the documentation on the wiki for how the customer portal self registration process works, in particular if we enable the two options for 'Allow contacts to register themselves on this portal' and 'Set this to trueif you require any registrations to be user authorized before allow registered guest to log on'.

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We currently manually create customer portal accounts on request and obviously  validate each request, so trying to ascertain how the fact that a new account is created and needs authorisation is managed.

Cheers

Martyn

  • Like 1
  • 1 month later...
  • 1 month later...
Posted

@Victor

Should I re-raise this as a support incident, as we need to know what auto registration/provisioning options are open to us for the next service desk we are working on migrating into our instance?

Cheers

Martyn

  • 3 months later...
  • 1 month later...
Posted

@Victor

Can you move this post to the new "CRM & External Customer Service & Support" forum area? if this is not possible let me know and I will re-post it.

Is there any progress on what is currently implemented behind this settings?

Cheers

Martyn

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