Martyn Houghton Posted February 7, 2019 Share Posted February 7, 2019 I am trying to locate the documentation on the wiki for how the customer portal self registration process works, in particular if we enable the two options for 'Allow contacts to register themselves on this portal' and 'Set this to trueif you require any registrations to be user authorized before allow registered guest to log on'. We currently manually create customer portal accounts on request and obviously validate each request, so trying to ascertain how the fact that a new account is created and needs authorisation is managed. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
Victor Posted February 13, 2019 Share Posted February 13, 2019 @Martyn Houghton - don't think there is much documentation on this (might be wrong tho)... I'll ask internally and will get back to you 1 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted April 2, 2019 Author Share Posted April 2, 2019 @Victor Where you able to ascertain how this works or if there is any documentation? Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 13, 2019 Author Share Posted May 13, 2019 @Victor Any progress on determining how this works. Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 17, 2019 Author Share Posted May 17, 2019 @Victor Should I re-raise this as a support incident, as we need to know what auto registration/provisioning options are open to us for the next service desk we are working on migrating into our instance? Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted May 17, 2019 Share Posted May 17, 2019 @Martyn Houghton - I have chased this again internally... Link to comment Share on other sites More sharing options...
Martyn Houghton Posted May 17, 2019 Author Share Posted May 17, 2019 @Victor Thanks Link to comment Share on other sites More sharing options...
Stephen.whittle Posted August 23, 2019 Share Posted August 23, 2019 Any joy on this? This is something we would like to utilise. 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted August 23, 2019 Author Share Posted August 23, 2019 @Victor If we can get an update, even if it is to confirm that they have not been implemented, so at least we know where we stand. Thanks. Martyn Link to comment Share on other sites More sharing options...
HHH Posted August 23, 2019 Share Posted August 23, 2019 following Link to comment Share on other sites More sharing options...
Victor Posted August 27, 2019 Share Posted August 27, 2019 @Martyn Houghton @Stephen.whittle @HHH There isn't any current documentation for this functionality. I will have to run some tests and see how it works then document this. Please bear with me. 1 2 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted August 27, 2019 Author Share Posted August 27, 2019 @Victor Thanks for the update. Hopefully it will clarify what is currently implemented. Cheers Martyn Link to comment Share on other sites More sharing options...
Martyn Houghton Posted October 4, 2019 Author Share Posted October 4, 2019 @Victor Can you move this post to the new "CRM & External Customer Service & Support" forum area? if this is not possible let me know and I will re-post it. Is there any progress on what is currently implemented behind this settings? Cheers Martyn Link to comment Share on other sites More sharing options...
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