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iBridge for link document


Joanne

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The Application is the id of the Hornbill application you want to link to (e.g. com.hornbill.servicemanager for ServiceManager, com.hornbill.customermanager for customer manager etc).  

The Entity is the name of the thing you want to link to (eg Requests for ServiceManager request, or Organizations for an Organisation) and the Entity Id is the specific Id or reference of the item you are linking to.

Hope this helps

Thanks

Trevor

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Hi @Joanne ,

One possible reason I've found for this is if the instance URL you've specified in your Hornbill Credentials is wrong, please make sure this is set in the following format 
https://eurapi.hornbill.com/<YOURINSTANCE>

You will also need to ensure the user whose credentials you are using has access to the document and to the docmanager app

More details can be found on the Hornbill Intergration wiki page

https://wiki.hornbill.com/index.php/Hornbill_Integration_Bridge

Hope this helps

Thanks

Trevor

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This worked, many thanks.

 

Is there anything in the roadmap to allow me to use a dropdown / or search in the prog capture to search for a document based on tags etc.

At the moment i intend on using a simple list and put the docid in as a value so i can auto link it, but obviously this will at some point become unmanageable.

 

Many Thanks

 

Jo

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