Software / Contract Management

[Tina.Lapere]

Hi All,

I've been asked to find a way to record all our software details (No of Licences held, no used, renewal date etc) and also our other Contract details so that I can setup some form of reminders for it to notify us say a month or two in advance of a renewal so we have plenty of time to arrange it.

Does anyone use Service Desk to record this information and if how do you do it as I'm struggling to see anything that does all the bits I need.

Thanks in advance

Tina

[samwoo]

+1 

It can't be done to the level of extent required. I have raised something like this on the forums before a while ago, however there was not enough traction at the time to make it a discussion point. 

You have explained it much clearer than I did so hopefully this would help.

Thanks,

Samuel