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Martyn Houghton

Service Levels - Colour Coding

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Following on from the recent colour coding of priorities, see post below, can the same capability by added to the Service Level Management - Service Level's, as we the latter for managing our requests rather than the original priorities. This would apply in both the Request List and Request View.

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The idea being that in the for each Service Level within a SLA you can assign a colour as you can in with the original priorities. Also has many of us have more than three Service Levels within our SLA's can we the number of colours be extended to at least 6 for both implementations? 

Cheers

Martyn

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Hi Martyn,

Thanks for your post.

Good to see that the colour option on the priorities have inspired ideas where similar options can be used elsewhere.  I'll look at options for including this in the future.

Regards,

James 

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