Jump to content

How do you resolve a request on the mobile app


Martyn Houghton

Recommended Posts

I am trying to locate how you complete the Resolution action, i.e. complete the Resolution Text and Resolution Category when updating a request on the mobile app.

I can see the option to set the status as Resolved, but that does not provide the mechanism to complete both of the above.

Cheers

Martyn

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...