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Izu

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@Izu You can update to the latest build from the Administration Tool and from there see that the latest build is Build 1408 (see attached screenshot).  I can see that you are not on the latest build, but this can be readily applied and should take less than a minute to complete. If you have experienced any problems with an update, as you have subscribed to an enhanced Success Plan, you can raise these issues at https://www.hornbill.com/support . Any issues with or following an update are treated as a high priority with appropriate service levels. It is not possible to revert to a previous build, but easy to deploy a new build to, in effect, roll-forward with the requisite fix if indeed necessary. Please do let us know if you are experiencing any difficulties and this wasn't just a theoretical question.

 

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  • 5 weeks later...

@Paul Davis,

My question was where to I check to see the version of the most recent update and the details of the fixes in that version. I have know that the HSM tab in the App Store as shown above can provide such information but I do not want to click on it in case that triggers an update.

The reason is, I have to raise a change request prior to implementing the update.

 

Rgds,

Izu

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