Victor Posted January 28, 2019 Posted January 28, 2019 The webform used to raise a support request is not currently working (https://www.hornbill.com/support). This is being fixed. If you need to contact support (given you have the appropriate support plan) please post the issue here until the issue is resolved. Thanks.
Victor Posted January 28, 2019 Author Posted January 28, 2019 The webform is now fixed. Thank you for your patience.
Victor Posted January 28, 2019 Author Posted January 28, 2019 We are experiencing some further issues with the support request webform. Although a contact can log into the form and use any of the available options to raise a support request, the request is not reaching us. This is being investigated. Meanwhile, I ask anyone wanting to raise a support request (given they have the appropriate support plan) to post here and we will pick it up. Apologies for inconveniences.
Nanette Posted January 29, 2019 Posted January 29, 2019 All issues with the webform have now been resolved. Apologies for any inconveniences this may have caused.
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