Michael Sharp Posted January 25, 2019 Posted January 25, 2019 When we add connections, we would like the ability to add comments to them so we can see immediately the impact details per person. When trying to find comments within the timeline (that we may have added for a particular connection) is really time consuming and would be good to have a comment box in the connection pane per person. Not sure if others would find this useful also? Mike.
Steven Boardman Posted January 25, 2019 Posted January 25, 2019 Hi @Michael Sharp do you use the Filter option, on the timeline to limit the entries to just the Connection type in order to help find any related comments? We have a story for just this, i have added you as an interested connection, now if i could just have added a comment at the same time we'll update as this progresses and is scheduled
James Ainsworth Posted October 4, 2019 Posted October 4, 2019 Hi Michael, As of Service Manager build 1667, a comment option has been added to the Connections Action on a request. Hope this helps. Regards, James
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now