Michael Sharp Posted January 25, 2019 Share Posted January 25, 2019 When we add connections, we would like the ability to add comments to them so we can see immediately the impact details per person. When trying to find comments within the timeline (that we may have added for a particular connection) is really time consuming and would be good to have a comment box in the connection pane per person. Not sure if others would find this useful also? Mike. Link to comment Share on other sites More sharing options...
Steven Boardman Posted January 25, 2019 Share Posted January 25, 2019 Hi @Michael Sharp do you use the Filter option, on the timeline to limit the entries to just the Connection type in order to help find any related comments? We have a story for just this, i have added you as an interested connection, now if i could just have added a comment at the same time we'll update as this progresses and is scheduled Link to comment Share on other sites More sharing options...
James Ainsworth Posted October 4, 2019 Share Posted October 4, 2019 Hi Michael, As of Service Manager build 1667, a comment option has been added to the Connections Action on a request. Hope this helps. Regards, James Link to comment Share on other sites More sharing options...
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