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Report for tickets created on a specific day of the week


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Hi @Hannah Stella i am not sure if you have the advanced analytics available to you? if so you could get this from measures and widgets.

I created a measure like below (including the Saved Data Columns) this was simply a count of all tickets raised for a previous date range.

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This then allowed me to create a widget (Measured Sample), using Tick Type of Daily, grouping by tick part (as shown below)

image.png

I can also do this off the same measure to look at which hours of the day we are also receiving the most requests using tick type of Hours. 

image.png

You can change up the sample period as well on both to see how the stats look over different date periods. 

Hope that helps

Steve

 

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