Joanne Posted January 18, 2019 Share Posted January 18, 2019 Hello, Event through we have single sign on activate when our customers click on the URL to go to the service desk portal they still need to click the login link in the top right hand corner. It does not ask for their user names and password etc but we would prefer to take them straight to they services icons. Is this a bug or a setting that i can change? Link to comment Share on other sites More sharing options...
Gerry Posted January 18, 2019 Share Posted January 18, 2019 @Joanne Can you post a screenshot of what you mean? It may be your iDP doing what you describe and not Hornbill... Gerry Link to comment Share on other sites More sharing options...
Victor Posted January 18, 2019 Share Posted January 18, 2019 @Joanne @Gerry There is something that Hornbill can do: https://wiki.hornbill.com/index.php/Customising_Self_Service Most likely Auto Login is not enabled. Try enabling it and see how it works... 1 Link to comment Share on other sites More sharing options...
Joanne Posted January 18, 2019 Author Share Posted January 18, 2019 brilliant, all working. Many Thanks Link to comment Share on other sites More sharing options...
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