Jump to content

Breach Board on Demo

Michael Sharp

Recommended Posts

51 minutes ago, Steven Boardman said:

Hi @Michael Sharp the option to add to Boards is in the escalation actions of the service level targets in the service level agreements. You can have the request move into the appropriate lane on the board based on the escalation action defined at the time before or after your service level target 



Thanks for this - didn't even know it was there!!


Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...