Shamaila.Yousaf Posted January 15, 2019 Posted January 15, 2019 I have noticed that when you are in your created view and you click on the configure icon (cog) it appears with +custom column. Can anyone shed any light on what this is for? I have a staff leaver view created and would like to have the calls arranged in ascending order from the staff leave date. All details currently appear in the summary of the call. Not sure if this feature could work for me with this. On another note, if this feature is what i think it is it would be useful to have this available from the main request screen.
Victor Posted January 15, 2019 Posted January 15, 2019 8 minutes ago, shamaila.yousaf said: I have noticed that when you are in your created view and you click on the configure icon (cog) it appears with +custom column. Can anyone shed any light on what this is for? @shamaila.yousaf - documentation for this is on our Wiki here: https://wiki.hornbill.com/index.php/Request_List_Views 9 minutes ago, shamaila.yousaf said: I have a staff leaver view created and would like to have the calls arranged in ascending order from the staff leave date. All details currently appear in the summary of the call. I think you are talking about sorting the results in the list which is also documented on our Wiki here: https://wiki.hornbill.com/index.php/Request_List So you most likely need to add the "Staff Leave Date" column in the list then use it to sort the results...
James Ainsworth Posted January 15, 2019 Posted January 15, 2019 7 hours ago, shamaila.yousaf said: On another note, if this feature is what i think it is it would be useful to have this available from the main request screen. The challenge with this being on the main screen is that any custom column could become a mix of different request types and therefore different information stored within the custom fields. This would potentially create a lot of confusion as the data in the column may not reflect the name of the column.
Shamaila.Yousaf Posted January 16, 2019 Author Posted January 16, 2019 Thanks both for the info, I have checked the wiki out and i would need to add the custom column to the design of the form which will created an added challenge.
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