SJEaton Posted January 15, 2019 Share Posted January 15, 2019 Hi I know you can assign requests via Round Robin to Request Owners but I was wondering if you can assign requests via Round Robin to a number of Teams? We have a number of Business Support Teams and are looking to see if we can dish the work out (requests received) to these teams equally and automatically using the Round Robin approach? Sam 1 Link to comment Share on other sites More sharing options...
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