Harry Hornbill Posted January 15, 2019 Share Posted January 15, 2019 Hello Everyone The latest build of Hornbill Service Manager (1408) has been released to live.Change Log for this release are as follows:New As a Service Desk Manager I want the ability to define colours against a Priority to display on the request list As a Service Manager Analyst I want to see questions and answers about my request on the mobile app Change Automatically take a Request off hold when resolved Fix When raising or applying an email to a Request, long emails would cause the text entry box to grow to twice the expected size {PM00153929} Deleting Service subscribers would not update the pagination {PM00153550} Drilling down on the charts would sometimes cause for the scrollbar to disappear on the Dashboard {PM00154264} In the request details, when resolving this and linked requests, it would resolve all of the linked requests at once, instead of one at a time {PM00154133} When exporting a custom view, you would only be able to select from visible columns {PM00154328} Catalog name was not available when reporting on a Request that was raised via Auto Responder {PM00153833} Performance improvement to the operation updates a Request's Service Level targets {PM00154372} Unable to raise a Request from a workspace post that had been created by a System user {PM00154382} Link to comment Share on other sites More sharing options...
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