PeterL Posted January 14, 2019 Share Posted January 14, 2019 Just wondering if anyone could help. Looking at one of our mail routing rules it seems to be monitoring both mailboxes rather than the one selected. Instead of just looking at our customer service mailbox it has applied the rule to the service desk mailbox as well. We noticed this when an email sent to SD had been automatically deleted and after checking the logs we can see this rule is the reason why. 206101 14/01/2019 10:55:31 info system 8632 Mail routing rule  applied, delivering message to the (Customer Services-Deleted Items) mailbox instead of the default (Service Desk-Inbox) mailbox Can anyone advise why this might be. Thanks. Link to comment Share on other sites More sharing options...
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