dwalby Posted January 11, 2019 Share Posted January 11, 2019 Hi all, I remember seeing a post on this previously but can't for the life of me find it now, so apologies if I've missed it somehow. When setting a request sub-status to 'Pending Due Date' (On-hold until date specified) a notification does not appear to trigger when the request comes off-hold. Is this being fixed? Thanks in advance Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 11, 2019 Share Posted January 11, 2019 Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 11, 2019 Share Posted January 11, 2019 @dwalby It looks like a fix was provided in Service Manager Build 1392. You are still on 1364 so a bit behind. Could you look at applying the update and let us know if this fixes the issue or if it continues to be a problem. Regards, James Link to comment Share on other sites More sharing options...
dwalby Posted January 14, 2019 Author Share Posted January 14, 2019 @James Ainsworth - Thanks just updated now so will test this out. Link to comment Share on other sites More sharing options...
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