Alisha Posted January 9, 2019 Share Posted January 9, 2019 Hello, When designing a progressive capture, we can have different questions based on if the source is the Service Desk or Portals. This is really handy, and would now like to be able to do the same for if the source is via Email. Please could the option for Email be added, so we can branch off and include the Request Details form if we are logging a request via email? Many thanks, Alisha Link to comment Share on other sites More sharing options...
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