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Zen Desk Import into Service Manager

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Hi @Martyn Houghton

We have a script that will facilitate this for you - https://github.com/hornbill/goHornbillRequestImport

This will import from a database or ODBC so if Zen Desk is a cloud based system (no direct access to DB) then you will have to export the necessary data into CSV and then import that into your Service Manager instance using the above tool. 

Here is the wiki link too - https://wiki.hornbill.com/index.php/Service_Manager_Request_Import_Utility



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