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Shared Mailbox - How do you remove an associated role


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When viewing the list of 'Associated Roles' in Home >  System >  Email >  Shared Mailboxes, how do you remove an associated role you no longer wanted link to the current Shared Mailbox?

I have tried removing all the rights, but that does not remove them and you are not able to delete the role from the form field either.

Cheers

Martyn

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Hi Martyn,

Happy New Year. 

From what I can see, some of the default system roles include an association to the default ServiceDesk mailbox.  I believe that this will be something to do with the system roles being read only. In this screen shot, it shows a created shared mailbox which has the ability to add and remove roles.  

image.png

I'll try to find out if there was a reason being not allowing the mailbox to be changed.

James

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