Martyn Houghton Posted January 7, 2019 Share Posted January 7, 2019 When viewing the list of 'Associated Roles' in Home > System > Email > Shared Mailboxes, how do you remove an associated role you no longer wanted link to the current Shared Mailbox? I have tried removing all the rights, but that does not remove them and you are not able to delete the role from the form field either. Cheers Martyn Link to comment Share on other sites More sharing options...
James Ainsworth Posted January 7, 2019 Share Posted January 7, 2019 Hi Martyn, Happy New Year. From what I can see, some of the default system roles include an association to the default ServiceDesk mailbox. I believe that this will be something to do with the system roles being read only. In this screen shot, it shows a created shared mailbox which has the ability to add and remove roles. I'll try to find out if there was a reason being not allowing the mailbox to be changed. James Link to comment Share on other sites More sharing options...
Martyn Houghton Posted January 8, 2019 Author Share Posted January 8, 2019 @James Ainsworth As you mention it does appear to be related to it being the first/default mailbox, that stops the display of the expected X to delete the role association. Cheers Martyn Link to comment Share on other sites More sharing options...
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