Strange data in View chart

[Guest Paul Alexander]

Hi

I've created a chart which just shows the number of calls logged against a catalog. However, ONE of the catalogs has the Catalog_ID showing instead of the name. (617 in the attached picture). All of the other items show correctly, and in the database direct details for the calls logged against this one Catalog, there is an entry for the name IN SOME CASES

Any ideas why this one item isn't showing correctly please?

 

[Guest Paul Alexander]

Quick note on this - it seems like requests which are automatically logged from email don't always seem to have the Catalog field filled in........

thanks

[Jeremy]

We are experiencing something similar with erroneous names appearing in our charts created from views. I believe that @Victor is looking into our issue.

[Guest Paul Alexander]

Anyone got any updates on this please? @Victor maybe? Please?!