Ann-MarieHolloway Posted December 18, 2018 Share Posted December 18, 2018 We have received an error for a Service Request raised (SR00013424) - the category has been set, Priority set and assigned to an analyst which means our Response category has been met, however it's still showing as outstanding Error Details Xmlmc method invocation failed for BPM invocation node 's1/flowcode-0662bce6-5eed-e778-16ef-3a19f8deee50': 0200 apps suspendPriority FlowCode Exception (com.hornbill.servicemanager/en... Link to comment Share on other sites More sharing options...
Guest Chaz Posted December 18, 2018 Share Posted December 18, 2018 @Ann-MarieJones do you have an idea of when the error actually occurred? If you have the rights, you should see a 'Restart BPM' icon next to the heads up display which will attempt to get it going again. Link to comment Share on other sites More sharing options...
Ann-MarieHolloway Posted December 19, 2018 Author Share Posted December 19, 2018 That did it!! Thank you. Link to comment Share on other sites More sharing options...
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