AKetteringham Posted December 14, 2018 Posted December 14, 2018 Within Service Manager, Asset Management I populate the Asset number to find the item. Go to the bottom of the page and select Edit. I am able to update the Used By (by typing the start of a users name) then a drop down box appears to select. This is all good. If I try to do the same on Owned by I get an error msg and am unable to make any changes I have just spoken to Sam Rai at Hornbill and he has the same! I await to hear from Hornbill Regards Angela Ketteringham - WWF UK - ICT Services Manager
James Ainsworth Posted December 16, 2018 Posted December 16, 2018 Hi @AKetteringham We had identified a problem with the Owner field on an asset. I believe that this is already fixed and should be available in the next update, as suggested in this post. Regards, James
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