Owner Id not populating

[AKetteringham]

Within Service Manager, Asset Management

I populate the Asset number to find the item.  Go to the bottom of the page and select Edit.  I am able to update the Used By (by typing the start of a users name) then a drop down box appears to select.  This is all good.  If I try to do the same on Owned by I get an error msg and am unable to make any changes

I have just spoken to Sam Rai at Hornbill and he has the same!

I await to hear from Hornbill

Regards

Angela Ketteringham - WWF UK - ICT Services Manager

[James Ainsworth]

Hi @AKetteringham

We had identified a problem with the Owner field on an asset.  I believe that this is already fixed and should be available in the next update, as suggested in this post.

Regards,

James