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Cloud based PBX / VOIP recommendations?

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We're about to start looking at moving our Service Desk team from a Serviced Office to a Managed one, and we'll need to sort out our own telephone system. Does anyone have any experience of using them in a day to day capacity that can recommend a solution?

We're only a small team of under 10 and we do a lot of chargeable & on-site work so features such as call logging/reporting and unified communications would be a bonus.

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