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Incident Process error


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Hi @Ann-MarieJones

Thanks for the post.  It looks like you are not currently using the latest service manager update, as standard I would advise updating to the latest version and seeing whether that corrects your issue or not.  There have been changes made to this suspendOwner operation in the latest update so if you could update and then let us know if you still receive errors we can investigate further from there.

Kind Regards,


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