Martyn Houghton Posted December 4, 2018 Posted December 4, 2018 At the moment you can 'Create a New Contact' using the iBridge Hornbill>Collaboration methods, but could the option to Update Contact be added and include the ability to update custom fields as well as the standard ones? We are looking at creating a Service to allow our external customers to update both their profile and communication preferences (held as custom fields) using a Service Request workflow, as part of recording/audting the personal information we hold for GDPR. Cheers Martyn 1
Martyn Houghton Posted August 29, 2019 Author Posted August 29, 2019 @Steve G Do you know if there is any plans to enhance the contract integration methods. Cheers Martyn
Steve G Posted September 2, 2019 Posted September 2, 2019 Hi @Martyn Houghton, Apologies for the late response, I've been on holiday for the last couple of weeks. I'll add this to the todo list, and will let you know once done. Cheers, Steve
Martyn Houghton Posted September 2, 2019 Author Posted September 2, 2019 @Steve G Thanks for update. Cheers Martyn
Adrian Simpkins Posted September 8, 2022 Posted September 8, 2022 +1 from me here - have a requirement to update a contact record from information we gather in the IC - any news on possible delivery for this at all please?
Steve Giller Posted September 8, 2022 Posted September 8, 2022 Does Core -> Entity -> Contact -> Manage -> Update Contact not cover this? 1
Adrian Simpkins Posted September 8, 2022 Posted September 8, 2022 Ah i missed that Steve - i did look there but must have missed it ! I will take another look now - thanks
Adrian Simpkins Posted September 8, 2022 Posted September 8, 2022 Thanks Steve - just checked and everything I need is there - thanks for the pointer !
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now