Martyn Houghton Posted December 4, 2018 Share Posted December 4, 2018 At the moment you can 'Create a New Contact' using the iBridge Hornbill>Collaboration methods, but could the option to Update Contact be added and include the ability to update custom fields as well as the standard ones? We are looking at creating a Service to allow our external customers to update both their profile and communication preferences (held as custom fields) using a Service Request workflow, as part of recording/audting the personal information we hold for GDPR. Cheers Martyn 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted August 29, 2019 Author Share Posted August 29, 2019 @Steve G Do you know if there is any plans to enhance the contract integration methods. Cheers Martyn Link to comment Share on other sites More sharing options...
Steve G Posted September 2, 2019 Share Posted September 2, 2019 Hi @Martyn Houghton, Apologies for the late response, I've been on holiday for the last couple of weeks. I'll add this to the todo list, and will let you know once done. Cheers, Steve Link to comment Share on other sites More sharing options...
Martyn Houghton Posted September 2, 2019 Author Share Posted September 2, 2019 @Steve G Thanks for update. Cheers Martyn Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 8, 2022 Share Posted September 8, 2022 +1 from me here - have a requirement to update a contact record from information we gather in the IC - any news on possible delivery for this at all please? Link to comment Share on other sites More sharing options...
Steve Giller Posted September 8, 2022 Share Posted September 8, 2022 Does Core -> Entity -> Contact -> Manage -> Update Contact not cover this? 1 Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 8, 2022 Share Posted September 8, 2022 Ah i missed that Steve - i did look there but must have missed it ! I will take another look now - thanks Link to comment Share on other sites More sharing options...
Adrian Simpkins Posted September 8, 2022 Share Posted September 8, 2022 Thanks Steve - just checked and everything I need is there - thanks for the pointer ! Link to comment Share on other sites More sharing options...
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