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Tavi Ade

Error using

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Hello.

We want to try out the Timesheet Manager but when I attempt tp add the role to my profile I get the following error:

'Error

No Rights on application

com.timehseetmanager"

Does anyone know how to resolve this?

Thanks

 

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Hi Alex

Do you want me to post it here? I'm not sure what the Hornbill Admin Tool is.

Thanks

 

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Hello Alex

Yes it does. This are the roles in my profile.

Thanks

 

error_time_Capture.JPG

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@Tavi Ade ok great, so you are in the Hornbill Admin Tool.

 

It appears from the screenshot that you have already associated the 'TimesheetManager User' role to your profile.

When you log into the User App (https://live.hornbill.com/<yourInstanceName>/), can you see the application tile for timesheet manager?


Alex

Screen Shot 2018-12-03 at 12.19.11.png

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Hi Alex

But that is just it, I have not 'saved' this configuration. When I do try to save I get the following error:

Thanks

 

error_Capture.JPG

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@Tavi Ade OK I think I see the problem.

Are you logged in as yourself or with the admin account? The admin account has a role called the 'Super User Role'. If you don't already have the role associated to your account that you are trying to assign, only the super user role can grant it. 

To fix your problem I would suggest logging into the Hornbill Admin Tool as the admin user and then assigning the TimesheetManager user role to your account.

 

Alex

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Thanks Alex, I'll try this tomorrow.

 

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Hello Alex

This has worked. For some reason I was no longer a super user.

Thanks

 

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