Error using

[Tavi Ade]

Hello.

We want to try out the Timesheet Manager but when I attempt tp add the role to my profile I get the following error:

'Error

No Rights on application

com.timehseetmanager"

Does anyone know how to resolve this?

Thanks

 

[AlexTumber]

Hi @Tavi Ade,

Can you post a screenshot of the error in the Hornbill Admin Tool please?

 

Alex

[Tavi Ade]

Hi Alex

Do you want me to post it here? I'm not sure what the Hornbill Admin Tool is.

Thanks

 

[AlexTumber]

@Tavi Ade yes please. 

The Hornbill Admin Tool is where your Hornbill instance is administered and configured. The url will be: https://admin.hornbill.com/<yourInstanceName>/

When you try to add the role to your profile, does the screen look something like this: 

 

Alex

[Tavi Ade]

Hello Alex

Yes it does. This are the roles in my profile.

Thanks

 

[AlexTumber]

@Tavi Ade ok great, so you are in the Hornbill Admin Tool.

 

It appears from the screenshot that you have already associated the 'TimesheetManager User' role to your profile.

When you log into the User App (https://live.hornbill.com/<yourInstanceName>/), can you see the application tile for timesheet manager?

Alex

[Tavi Ade]

Hi Alex

But that is just it, I have not 'saved' this configuration. When I do try to save I get the following error:

Thanks

 

[AlexTumber]

@Tavi Ade OK I think I see the problem.

Are you logged in as yourself or with the admin account? The admin account has a role called the 'Super User Role'. If you don't already have the role associated to your account that you are trying to assign, only the super user role can grant it. 

To fix your problem I would suggest logging into the Hornbill Admin Tool as the admin user and then assigning the TimesheetManager user role to your account.

 

Alex

[Tavi Ade]

Thanks Alex, I'll try this tomorrow.

 

[Tavi Ade]

Hello Alex

This has worked. For some reason I was no longer a super user.

Thanks

 

[AlexTumber]

@Tavi Ade that's great news. Glad it's all sorted :-)