Use Serial Number on Custom Buttons

[Michael Sharp]

Hi all,

I don't seem to have the option to inject the serial number into the Custom Buttons in Asset Manager?  Seems odd and wondered if support could be added for this?  I want to create a button that automatically checks the warranty of all Apple devices (so iPhones and iPads) as per:

https://checkcoverage.apple.com/gb/en/

If you add the serial number at the end, it will pick up the exact device.

I've tried adding [[h_serial_number]] but suspect the button is referencing the Assets table rather than the other tables e.g. Assets_Mobile_Device.

Regards and thanks,

Mike.

[Michael Sharp]

Bumping post

[dwalby]

@Michael Sharp - Suspect this might not be possible currently. I was trying to achieve a similar thing but with asset tag in order to initiate a TeamViewer session. Apparently it's not possible to pull through the asset info variables.

 

[Michael Sharp]

On 12/5/2018 at 12:51 PM, dwalby said:

@Michael Sharp - Suspect this might not be possible currently. I was trying to achieve a similar thing but with asset tag in order to initiate a TeamViewer session. Apparently it's not possible to pull through the asset info variables.

 

Odd given most vendors will leverage serial numbers or asset tags to service their SaaS functionalities.