Jump to content

New Update: Hornbill Service Manager (1392)


Harry Hornbill
 Share

Recommended Posts

Hello Everyone

The latest build of Hornbill Service Manager (1392) has been released to live.

Change Log for this release are as follows:

  1. NEW: You can now subscribe a Site to a Service {CH00142893}
  2. NEW: Added a suspend BPM operation for Linked Request Updates {CH00150948}
  3. NEW: All suspend BPM operations now allow you to specify an expiry time {CH00141165}
  4. NEW: Service owners can now record and review the availability of a service {CH00152730}
  5. NEW: Ability to automatically change a request Service Level target based on the Service Levels rules applied {CH00142342}
  6. NEW: Scheduling a Change via BPM now supports variables when specifying the start and end dates {CH00152804}
  7. NEW: Customise the columns for each of your views {CH00128258}
  8. CHANGE: Connections against a request are ordered alphabetically {CH00153139}
  9. FIX: Escalation emails configured to send to "Specified Recipients" can fail when changing request Service Level where no targets are initially set {PM00153745}
  10. FIX: Category Tree remains expanded to the level selected when raising the previous request {PM00153631}
  11. FIX: Problem with selected mailbox when switching between the email composer and email operation {PM00153606}
  12. FIX: Sending a second email using the non-composer email action would fail to send {PM00153689}
  13. FIX: Service subscription form button alignment is incorrect when multiple pages of subscribers are shown {PM00153579}
  14. FIX: Hornbill notifications are not sent on sub-status change when a request automatically comes off-hold {PM00153013}
  15. FIX: Ability to link directly to the start of a progressive capture script without needing to navigate via the catalog items screen {PM00153473}
  16. FIX: Email action focus should not change when modifying an email message {PM00153487}
  17. FIX: The Raised By property is not populated when printing a request {PM00153144}
  18. FIX: Assets Software Product and Version labels displaying undefined {PM00153829}
  19. FIX: Catalog not visible to a Co-Worker when their team is excluded but the user is included {PM00153615}
Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

×
×
  • Create New...