Jeremy Posted November 28, 2018 Share Posted November 28, 2018 Does anyone know where the resolution details are held and how to get at this information? We would like to put the resolution details in the timeline as there own update, but cannot find where to extract this information from. We have tried 'Get Request Details' and adding the resolution to a timeline update but this returns blank (see below) even when there are resolution details entered. Link to comment Share on other sites More sharing options...
Victor Posted November 28, 2018 Share Posted November 28, 2018 15 minutes ago, Jeremy said: We have tried 'Get Request Details' and adding the resolution to a timeline update but this returns blank Hmmm... this should work... can you post some screenshots of the configuration? Maybe the BP definition file as well if possible? Link to comment Share on other sites More sharing options...
Jeremy Posted November 28, 2018 Author Share Posted November 28, 2018 I will send the definition to you, screenshot here! Link to comment Share on other sites More sharing options...
Jeremy Posted November 28, 2018 Author Share Posted November 28, 2018 @Victor I can't seem to send you a direct message how can I send this file to you? Link to comment Share on other sites More sharing options...
Victor Posted November 28, 2018 Share Posted November 28, 2018 I have cleared some messages from my Inbox as it was full (it always gets full... )...you should be able to PM now... Link to comment Share on other sites More sharing options...
Victor Posted November 28, 2018 Share Posted November 28, 2018 I never believed I can achieve this... !!! two messages in the same thread posted in the same second!! Link to comment Share on other sites More sharing options...
Jeremy Posted November 28, 2018 Author Share Posted November 28, 2018 done Link to comment Share on other sites More sharing options...
Victor Posted November 28, 2018 Share Posted November 28, 2018 You mentioned a "Get Request Details" node but the only one I can see is the one at the beginning of the stage... You need another one right before the timeline update that will "refresh" the values for "request details" variables... Link to comment Share on other sites More sharing options...
Jeremy Posted November 28, 2018 Author Share Posted November 28, 2018 sorry that is me being a noob! Thanks Link to comment Share on other sites More sharing options...
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