Martyn Houghton Posted November 21, 2018 Share Posted November 21, 2018 Can you confirm which Log File the Routing Rules is recorded into? We are in the process of setting up new rules, so it would be good to be able to see where the rules are trigger or not. Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted November 22, 2018 Share Posted November 22, 2018 @Martyn Houghton routing rules processing is recorded in mail service log. If a routing rule is configured to use an "operation" then that operation is recorded in server service log. However I have created 2 FAQs topics which should help you troubleshoot issues with routing rules: Hope these are of use. 1 Link to comment Share on other sites More sharing options...
Martyn Houghton Posted November 22, 2018 Author Share Posted November 22, 2018 @Victor Thanks for the pointers. Cheers Martyn Link to comment Share on other sites More sharing options...
Victor Posted November 22, 2018 Share Posted November 22, 2018 @Martyn Houghton no worries ... The FAQs we created should cover any scenario where a routing rule fails to create a request. If, by any chance, you have a scenario not covered in there please let me know Link to comment Share on other sites More sharing options...
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