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Reporting - Last physical update?

Josh Bridgens

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Hi All,


Wondering if anyone can point me in the direction of how to show who and when the call was last updated by an analyst (not part of the bpm) in a report with only certain calls included?


I have managed to isolate the specific calls I need but I need to see who last actioned them manually...


It would be extremely useful :)

Many Thanks in Advance


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