Josh Bridgens Posted November 9, 2018 Share Posted November 9, 2018 Hi All, We are having issues with users using Pin's to log onto their machines, then when they access our Self Service, they are greeted with an AD Federation Services Error, I cant remember ever seeing so but does Hornbill work with Microsoft Hello and their Pin? Any Info would be appreciated. Josh Link to comment Share on other sites More sharing options...
Victor Posted November 9, 2018 Share Posted November 9, 2018 @Josh Bridgens - Hornbill works with any identity provider which supports SAML 2.0 protocol. Keeping in mind that when using SSO, user authentication is done by the identity provider (ADFS I assume, in your case), if there is an issue then is most likely is something not working right with Hello - ADFS communication... Link to comment Share on other sites More sharing options...
Josh Bridgens Posted November 16, 2018 Author Share Posted November 16, 2018 On 11/9/2018 at 1:59 PM, Victor said: something not working right with Hello - ADFS communication Seems to be something on our end, Thanks Victor Link to comment Share on other sites More sharing options...
Victor Posted November 16, 2018 Share Posted November 16, 2018 @Josh Bridgens - if it is indeed the case, would you mind coming back here and tell us/me what it was? I am working on a KB article that would include possible issues and solutions for such scenarios... 1 Link to comment Share on other sites More sharing options...
Josh Bridgens Posted November 16, 2018 Author Share Posted November 16, 2018 @Victor - Will do! 1 Link to comment Share on other sites More sharing options...
Josh Bridgens Posted January 29, 2019 Author Share Posted January 29, 2019 Hi @Victor- We have done some work on our ADFS Server to enable the Windows Hello and PIN to work with Hornbill, Our System Engineers have asked if there is a Test Environment within Hornbill to see if this works before we swap the live instance over to the new SSO Profile? Is this something that can be facilitated for a short amount of time for testing? Alternatively, does Hornbill work with Multiple SSO profiles so we can create a duplicate and see if the PIN and Hello users have the issues after adding the new profile? Josh Link to comment Share on other sites More sharing options...
Victor Posted January 29, 2019 Share Posted January 29, 2019 1 hour ago, Josh Bridgens said: Our System Engineers have asked if there is a Test Environment within Hornbill I'm afraid there isn't... 1 hour ago, Josh Bridgens said: does Hornbill work with Multiple SSO profiles so we can create a duplicate and see if the PIN and Hello users have the issues after adding the new profile? Yes, it does. You can create as many profiles as you like which you can activate or deactivate as you see fit... So, you can create the duplicate and test it when is convenient for you... Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now