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ESP Image Converter Tool failed


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Hello All,

I have configured LDAP import from Active Directory to Hornbill and we want to import the Photo's that we store in AD to Hornbill, however I am getting this error message;

[DEBUG] User Proflile Image Set: username
[DEBUG] DAV Upload URL: https://mdh-p01-api.hornbill.com/instance/dav/session/username.png
[DEBUG] Profile Set Image URL: /session/username.png
[DEBUG] Profile Image Set XML <params><objectRef>urn:sys:user:edevos</objectRef><sourceImage>/session/username.png</sourceImage></params>
[ERROR] Unable to Update User Image: edevos Error: ESP Image Converter Tool failed

This is the same if I select JPG or PNG

Anyone got this working from Active Directory?

Cheers,

Graham

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Hi @grahambird80,

This was caused by a bug in the tool, which I've fixed this morning. You can pull the latest version of the tool (v3.1.4) from here:

https://github.com/hornbill/goLDAPUserImport/releases/tag/3.1.4

No changes are required to the config, so just replace the executable with your specific platform variant and it should just work :)

Let me know how you get on with it.

Cheers,
Steve

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Hello Steve,

I have downloaded the latest version of the LDAP tool however i am still getting the same error :-(

To confirm I have configured the LDAP as per the Wiki - https://wiki.hornbill.com/index.php/LDAP_User_Import and I am using the thumbnailPhoto attribute

I have tried with JPG and PNG set but still get the same error.

2018/11/12 11:40:31 [DEBUG] User Proflile Image Set: smakop
2018/11/12 11:40:31 [DEBUG] DAV Upload URL: https://mdh-p01-api.hornbill.com/spiritenergy/dav/session/smakop.jpg
2018/11/12 11:40:31 [DEBUG] Profile Set Image URL: /session/smakop.jpg
2018/11/12 11:40:31 [DEBUG] Profile Image Set XML <params><objectRef>urn:sys:user:smakop</objectRef><sourceImage>/session/smakop.jpg</sourceImage></params>
2018/11/12 11:40:31 [ERROR] Unable to Update User Image: smakop Error: ESP Image Converter Tool failed

 

 

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Hi @grahambird80,

That error is being returned as the data being written to the image files in the session cannot be converted by the platform, so I wonder what data is being written into them... Can you please send me a copy of your config JSON from within the Debug tab of the data import config, and I'll make sure everything is as it should be with that.

Kind regards,
Steve

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Hi @Steve Goldthorpe

Here is the JSON for the LDAP Import;

{
  "version": 4,
  "User": {
    "AccountMapping": {
      "UserId": "[sAMAccountName]",
      "UserType": "basic",
      "Name": "[cn]",
      "Password": "",
      "FirstName": "[givenName]",
      "LastName": "[sn]",
      "JobTitle": "[title]",
      "Site": "[extensionAttribute12]",
      "Phone": "[telephoneNumber]",
      "Email": "[extensionAttribute11]",
      "Mobile": "[mobile]",
      "AbsenceMessage": "",
      "TimeZone": "W. Europe Standard Time",
      "Language": "",
      "DateTimeFormat": "dd/MM/yy HH:mm",
      "DateFormat": "dd/MM/yy",
      "TimeFormat": "HH:mm",
      "CurrencySymbol": "€",
      "CountryCode": "[c]"
    },
    "UserDN": "[distinguishedName]",
    "Type": {
      "Action": "Create",
      "Value": "user"
    },
    "Status": {
      "Action": "None",
      "Value": "active"
    },
    "Role": {
      "Action": "Create",
      "Roles": [
        "Basic User Role",
        "Self Service User"
      ]
    },
    "ProfileMapping": {},
    "Manager": {
      "Action": "Both",
      "Value": "[manager]",
      "Options": {
        "GetStringFromValue": {
          "Reverse": false,
          "Regex": "CN=(.*?)(?:,[A-Z]+=|$)"
        },
        "MatchAgainstDistinguishedName": false,
        "Search": {
          "Enable": false
        }
      }
    },
    "Image": {
      "Action": "Both",
      "UploadType": "AD",
      "InsecureSkipVerify": false,
      "ImageType": "jpg",
      "Value": "[thumbnailPhoto]",
      "URI": "thumbnailPhoto"
    },
    "Site": {
      "Action": "Both",
      "Value": "[extensionAttribute12]"
    },
    "Org": [
      {
        "Action": "Both",
        "Value": "[co]",
        "MemberOf": "",
        "Options": {
          "Type": 4,
          "Membership": "member",
          "TasksView": true,
          "TasksAction": true,
          "OnlyOneGroupAssignment": false
        }
      }
    ]
  },
  "LDAP": {
    "Server": {
      "keySafeID": 1,
      "InsecureSkipVerify": false,
      "Debug": true,
      "ConnectionType": ""
    },
    "Query": {
      "Attributes": [
        "cn",
        "distinguishedName",
        "sn",
        "telephoneNumber",
        "mobile",
        "sAMAccountName",
        "userPrincipalName",
        "givenName",
        "description",
        "department",
        "manager",
        "thumbnailPhoto",
        "extensionAttribute11",
        "employeeID",
        "title",
        "c",
        "extensionAttribute12",
        "co",
        "jpegPhoto"
      ],
      "Scope": 2,
      "DerefAliases": 1,
      "TypesOnly": false,
      "SizeLimit": 0,
      "TimeLimit": 0,
      "Filter": "(&(objectClass=user)(division=Standard))",
      "DSN": "OU=NAME,DC=DOMAIN,DC=COM"
    }
  },
  "Advanced": {
    "LogLevel": 1,
    "LogRetention": 0,
    "PageSize": 500
  },
  "Actions": [
    {
      "Action": "None",
      "Value": "[department]",
      "Options": {
        "regexValue": ""
      },
      "Output": "department"
    }
  ]
}

 

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Hi @grahambird80,

The value of Image > URI is incorrect. It's currently set to thumbnailPhoto, but this needs wrapping with square brackets [thumbnailPhoto] otherwise no data mapping will take place and the tool will assume the string thumbnailPhoto is the image data :) :

image.png

 

So in your config in the admin console should look like this:

image.png

 

So correcting that should fix your issue, as long as the image data stored in the thumbnailPhoto attribute is JPG.

Let me know how you get on.

Steve

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