Error handling in BPM

[HHH]

Is there a way to handle errors in a BPM.

For example we have a BPM to create users. If the user already exists in the system, the BPM throws an error and quits.

We would like to handle it a bit nicer. Either check if the user exists and, if so, route the flow to update the ticket with information about this. Or catch the error and if there is an error route the BPM to display a proper message and close normally.

Sort of a try...catch for the programmers out there.

Is there a good way for any of these. So far I have only found a "Continue on Error" field but I don't want it to go the whole route if the user already exists.

 

[Guest]

@HHH Could you please ensure that you use the outcome of success or failure as all BPM flowcodes are meant to have success/failure outcome. 

Thanks

Pamela

[HHH]

17 minutes ago, Pamela said:

@HHH Could you please ensure that you use the outcome of success or failure as all BPM flowcodes are meant to have success/failure outcome. 

Thanks

Pamela

Thanks!