dwalby Posted October 18, 2018 Posted October 18, 2018 Hi all, Is it possible to display the request details and any custom fields in the Service Portal? Currently it seems to be limited to Summary and Description. Thanks in advance
Martyn Houghton Posted October 18, 2018 Posted October 18, 2018 @dwalby I do not believe this is currently configurable for either the Service or Customer Portal, as we have asked about the ability to add/control the fields included on the portal request list below. I beleive there may be a backlog item to allow the fields included to be configurable, but I do not believe this has been scheduled yet. @James Ainsworth would you be able to advise on the latter? Cheers Martyn
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