Jump to content

Update Request Status - Resolved/Closed ability to pass in Resolution Text and Category

Recommended Posts

At the moment with the Update Request Status node you can update the status of a service manage request to Resolved or Closed, but the node does not support the ability to pass in as a literal or variable the Resolution Text or Category values.  It would be useful to be able to do this from within the BPM and not rely on a manual activity.

Similarly it would be could to be able to do this for Cancel as well, passing the cancellation description.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...