Guest Paul Alexander Posted October 17, 2018 Share Posted October 17, 2018 Is there a way of reassigning a request to the Team Manager of a team? As part of our Major Incident process we want to create an activity to remind the assigned team's Manager to investigate and report on an RCA if required. We don't have 'manager' information in our AD so getting this info from the user record is not an option at the moment. I was hoping that there was a way of getting the team info and selecting the Team Manager from that info..... Is that possible? thanks Link to comment Share on other sites More sharing options...
Victor Posted November 1, 2018 Share Posted November 1, 2018 On 10/17/2018 at 11:40 AM, Paul Alexander said: I was hoping that there was a way of getting the team info and selecting the Team Manager from that info..... Unfortunately, no ... sorry. Link to comment Share on other sites More sharing options...
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