Logan Graham Posted October 17, 2018 Share Posted October 17, 2018 Hi Guys, Hoping you can help me, I am trying to save a copied BP but when I make any change to it or even just revert changes I cannot seem to save it. I tested another random BP and I cannot seem to change that either, I am able to create BP's/copy but any changes I do even though no errors are showing I cannot save it. Even when I try to click of the BP and I get the prompt to save and continue It will not let me continue. Just to note I have checked my permissions and I seem to have everything needed. Any help would be appreciated Link to comment Share on other sites More sharing options...
Guest Posted October 17, 2018 Share Posted October 17, 2018 @Logan Graham Would you mind explaining how you are creating a copy of the BPM? I only have admin rights and Business Process manager rights but am able to save the new BPM. There could be some differences in our replication steps. Thanks Pamela Link to comment Share on other sites More sharing options...
Logan Graham Posted October 17, 2018 Author Share Posted October 17, 2018 Hi @Pamela I do this by pressing the button on the existing BPM and renaming button show circled in the attached image. Thanks, Link to comment Share on other sites More sharing options...
Guest Posted October 17, 2018 Share Posted October 17, 2018 @Logan Graham Even then I don't get your issue. Can you screenshot the rights you have please? Thanks Pamela Link to comment Share on other sites More sharing options...
Guest Paul Alexander Posted October 17, 2018 Share Posted October 17, 2018 @Logan Graham Check the 'Access granted To' permissions on the BPM you're trying to save....not sure if this could be the problem, but I seem to remember that you can allow access to save or copy a BPM by adding people here (it's not something we use....but you might!!) Link to comment Share on other sites More sharing options...
Logan Graham Posted October 17, 2018 Author Share Posted October 17, 2018 @Pamela Thanks for the response, please see the attached I have pretty much every permission on Hornbill FYI I have not changed this permission in months and I was able to edit a BPM last month. @Paul Alexander Thanks for the response I checked this setting and it did not have anyone in it, I tried adding myself but again could not save the BPM with even this change. Thanks, Logan G Link to comment Share on other sites More sharing options...
Chris Thompson Posted October 17, 2018 Share Posted October 17, 2018 Hi I have the same issue. Any new business processes work that we create but anything existing once you change anything you cannot save it. Link to comment Share on other sites More sharing options...
Guest Posted October 18, 2018 Share Posted October 18, 2018 @Chris Thompson @Logan Graham I have tested this on my test instances and I am unable to replicate this. While I am still investigating this issue, could you try clearing your cache just to make sure? Or even log out and log back in again and try to modify the copied BPM again. Also it would help if you could give me a date and time you last tried this so that I look in the logs to see if there is any useful error. Thanks Pamela Link to comment Share on other sites More sharing options...
Logan Graham Posted October 18, 2018 Author Share Posted October 18, 2018 @Pamela Thanks for looking into this, I have cleared my cache etc and still no luck I am afraid, the last time I made a change to a BPM was 2018-09-10 11:36:42. Thanks, Link to comment Share on other sites More sharing options...
Chris Thompson Posted October 18, 2018 Share Posted October 18, 2018 This is before we move anything and this is if we move something on there The save option does not work and when you exit the process it prompts to save but that does not work either As I say anything new is fine and the Progressive Capture works fine as well Link to comment Share on other sites More sharing options...
Logan Graham Posted October 18, 2018 Author Share Posted October 18, 2018 Yeah mine is the exact same @Chris Thompson Even tried just renaming one of the nodes and I cannot save it. 1 Link to comment Share on other sites More sharing options...
Guest Posted October 18, 2018 Share Posted October 18, 2018 @Logan Graham @Chris Thompson Did you try and copy a BPM and make changes and save on the same day? It looks like you did on the 17th. Please confirm. This is the test I did on my test server. However, it doesnt matter you can copy on one day and make changes any other day but for the purposes of this test I was hoping to track the workflow changes from copy to savings. Nevertheless, I have reported this to Development so perhaps they will shed some more light on this. Please bear with us. Thanks Pamela Link to comment Share on other sites More sharing options...
Guest Posted October 23, 2018 Share Posted October 23, 2018 @Logan Graham @Chris Thompson I am pleased to say Development have resolved this issue and will soon make the fix available. You can try to save the BPMs after say an hour Thanks Pamela Link to comment Share on other sites More sharing options...
Logan Graham Posted October 23, 2018 Author Share Posted October 23, 2018 Great news, thanks @Pamela Link to comment Share on other sites More sharing options...
Logan Graham Posted October 23, 2018 Author Share Posted October 23, 2018 @Pamela Unfortunately it seems to still not be working, I cleared my cache logged out etc, and recreated the BPM but still not able to save. I will test again after lunch. Thanks, Link to comment Share on other sites More sharing options...
Logan Graham Posted October 23, 2018 Author Share Posted October 23, 2018 @Pamela Unfortunately am still unable to save. Thanks, Link to comment Share on other sites More sharing options...
Guest Posted October 23, 2018 Share Posted October 23, 2018 @Logan Graham Let me ask Development if they have made the fix available. Perhaps they have not yet Thanks Pamela Link to comment Share on other sites More sharing options...
Guest Posted October 24, 2018 Share Posted October 24, 2018 @Logan Graham @Chris Thompson The issue is now fixed and the fix is available now You should now be able to copy and change BPMs without issues Thanks Pamela Link to comment Share on other sites More sharing options...
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