bug Special characters not allowed in email address field

[HHH]

We have international customers which have for example umlaut dots on the a (ä) in their email address. This is perfectly valid, even domains can contain German/Swedish/Danish umlauts and other special characters. Hornbill does not accept this as valid email address however, which means you can't add that address or change any details of that customer. I wanted to add her phone number but can't save it.

 

We urgently need support for å, ä, ö, ü, æ and ø in email addresses and domains.

Ideally, please update regexp check to correspond with current rules.

[HHH]

https://en.wikipedia.org/wiki/International_email

[Daniel Dekel]

Hi @HHH,

Can you please let us know the UI you are trying to send the email from? 

 I've tested the email composer in the email view and it works as expected with all these special characters.

Thank you,

Daniel.

[Daniel Dekel]

@HHH I understand it now, the problem is in the contact details, correct? 

I will update our validation method.

Will be in our next build.

Thank you,

Daniel.

[HHH]

3 minutes ago, Daniel Dekel said:

@HHH I understand it now, the problem is in the contact details, correct? 

I will update our validation method.

Will be in our next build.

Thank you,

Daniel.

That's correct it's when I enter or try to change the contact's details. Thanks for quick response.

[Daniel Dekel]

Hi @HHH,

Just letting you know that the fix has been pushed to Live.

Daniel.