Emails mark as read

[Jeremy]

Is there a way to mark emails a 'read' as part of email routing rules? This would be super useful for us so that we know when they are dealt with.

[Steven Boardman]

@Jeremy thanks for the question.  with the routing rules could you not move the email to another folder on successful completion of the routing rule? using the target folder success option?

or is there a reason for needing to leave the email in the inbox?

 

 

 

[Jeremy]

@Steven Boardman is only a cosmetic thing, but with our mailbox (shown below) we have a lot of 'unread' emails and ideally apart from the inbox we want to mark these as dealt with...

[Steven Boardman]

@Jeremy sure i get that.  Let me ask the question and i'll post back here

 

[Steven Boardman]

@Jeremy this is an option that we will add in, we have a few other bits which are a higher  priority but it has been accepted and we will add it, we'll post back once we know which update it will be included in

[Steven Boardman]

@Jeremy a new 'mark as read' option has been added and will be available in the coming weeks, keep an eye out for the release notes in the admin console for the update which includes this new feature.

[Jeremy]

Thank you for the update