Jeremy Posted October 8, 2018 Posted October 8, 2018 Is there a way to mark emails a 'read' as part of email routing rules? This would be super useful for us so that we know when they are dealt with.
Steven Boardman Posted October 9, 2018 Posted October 9, 2018 @Jeremy thanks for the question. with the routing rules could you not move the email to another folder on successful completion of the routing rule? using the target folder success option? or is there a reason for needing to leave the email in the inbox?
Jeremy Posted October 9, 2018 Author Posted October 9, 2018 @Steven Boardman is only a cosmetic thing, but with our mailbox (shown below) we have a lot of 'unread' emails and ideally apart from the inbox we want to mark these as dealt with...
Steven Boardman Posted October 11, 2018 Posted October 11, 2018 @Jeremy sure i get that. Let me ask the question and i'll post back here
Steven Boardman Posted October 11, 2018 Posted October 11, 2018 @Jeremy this is an option that we will add in, we have a few other bits which are a higher priority but it has been accepted and we will add it, we'll post back once we know which update it will be included in
Steven Boardman Posted October 23, 2018 Posted October 23, 2018 @Jeremy a new 'mark as read' option has been added and will be available in the coming weeks, keep an eye out for the release notes in the admin console for the update which includes this new feature.
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