questions Questions in Emails/Templates

[Jeremy]

Is there a way to include the questions that people submit via PCF's in emails or in a template....

As we have several cases where we would like to use this information in this way.

[Steven Boardman]

Hi @Jeremy it is not currently possible to include the PCF answers in an email template as variables. 

A workaround is to map / update the questions to request custom fields, and then you can include the request custom fields as variables in the email templates.

Using the variable picker it is also possible to include multiple into single fields such so you don't have to use all your custom fields for this purpose.

Steve